Privacy Policy

Effective Date: 4th March 2023

Thank you for choosing Events Plug. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website (www.eventsplug.com) and related services. By accessing or using our services, you consent to the collection and processing of your personal information as described in this Privacy Policy.

1. Information We Collect:

1.1 Personal Information: We may collect personal information that you provide to us, including but not limited to your name, email address, phone number, and payment details when you create an account, purchase tickets, or communicate with us.

1.2 Usage Information: We automatically collect certain information about your usage of our website, such as your IP address, browser type, device information, and operating system. This information helps us analyze trends, administer the website, and improve our services.

2. Use of Information:

2.1 Providing and Improving our Services: We use the collected information to process ticket purchases, deliver tickets, provide customer support, and improve our services, including personalizing your experience and optimizing website functionality.

2.2 Communication: We may use your contact information to send you transactional emails, updates, and relevant information about events, promotions, and new services. You can unsubscribe from marketing communications at any time.

2.3 Analytics and Aggregated Data: We may use aggregated and anonymized data for analytical purposes, such as website usage statistics, trends, and insights. This data does not identify you personally.

3. Data Sharing and Disclosure:

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, ticket delivery platforms, email service providers, and analytics tools. These service providers have access to personal information as necessary for their respective services and are obligated to maintain its confidentiality.

3.2 Legal Compliance and Protection: We may disclose your personal information if required to comply with applicable laws, regulations, or legal proceedings. We may also disclose information to protect our rights, property, and safety, or that of others.

4. Data Security:

4.1 Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

4.2 Third-Party Websites: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of third-party websites before providing any personal information.

5. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights:

You may have certain rights regarding your personal information, including the right to access, update, correct, or delete it. If you would like to exercise any of these rights or have any questions or concerns about your personal information, please contact us using the information provided below.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us:

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at 0709 665 400.