Terms and Conditions

Welcome to Events Plug! These Terms and Conditions ("Agreement") govern your use of the Events Plug website (www.eventplug.com) and any related services provided by Events Plug. By accessing or using our website and services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website and services.

  1. Definitions
  • "Events Plug," "we," "us," or "our" refers to Events Plug, an Event Management and Ticket Sales company based in Nairobi, Kenya.
  • "You" or "your" refers to the user or customer accessing our website or using our services.
  1. Ticket Sales
  • Ticket Availability: We provide a platform for the sale of tickets to various events. We make every effort to ensure accurate and up-to-date information regarding event details, ticket availability, and pricing. However, we cannot guarantee the availability of tickets for every event.
  • Ticket Purchase: By purchasing tickets through Events Plug, you agree to pay the specified ticket price, including any applicable taxes and fees. Payments can be made using the available payment methods on our website.
  • Ticket Delivery: After completing your ticket purchase, we will provide electronic tickets via email or mobile ticketing platforms. It is your responsibility to ensure the accuracy of your contact information for ticket delivery.
  • Refunds and Exchanges: All ticket sales are final, and refunds or exchanges are subject to the policies set by the event organizers. We do not guarantee refunds or exchanges unless explicitly stated by the event organizers.
  1. Event Listings and Information
  • Event Listings: We strive to provide accurate and comprehensive event listings, including event descriptions, dates, times, venues, and performers. However, we do not guarantee the accuracy or completeness of the information. Event details may change, and it is your responsibility to verify any event-related information before attending.
  • Event Cancellations or Postponements: In the event of event cancellations or postponements, we will make reasonable efforts to notify ticket holders. However, we are not responsible for any costs or losses incurred due to event changes or cancellations.



  1. User Responsibilities
  • Account Registration: To purchase tickets or access certain features, you may need to create a Events Plug account. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.
  • Prohibited Activities: You agree not to use our website or services for any unlawful or unauthorized purposes. This includes but is not limited to engaging in fraudulent activities, violating intellectual property rights, or interfering with the website's functionality or security.
  • Compliance with Laws: You are responsible for complying with all applicable local laws and regulations while using our website and services.
  1. Intellectual Property
  • Ownership: All content, including text, graphics, logos, and images, on the Events Plug website is protected by copyright and other intellectual property laws. You may not copy, distribute, or use any of our content without our explicit permission.
  1. Limitation of Liability
  • To the fullest extent permitted by law, Events Plug and its directors, employees, affiliates, and partners shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website or services.
  • We do not assume any responsibility for the actions, content, or services provided by event organizers or other third parties.
  1. Modifications and Termination.
  • We reserve the right to modify or terminate our website or services, including these terms and conditions, at any time without prior notice.
  • We may suspend or terminate your access to our website or services if you violate these terms or engage in any prohibited activities.
  1. Governing Law and Jurisdiction
  • These terms and conditions shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Nairobi, Kenya.